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Have questions about your order, or a general enquiry?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
We accept returns within 30 days of the purchase date. However, please note that as a small start-up business, we kindly request customers to bear the cost of return shipping.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It is our mission to bridge this gap by offering a range of high-quality outerwear and apparel that's specifically designed to empower women to embrace adventure, seek challenges, and break barriers.
Although my business was created for snowboarding and skiing gear. I felt it was important keep the momentum going while I continue to work and test out my outerwear prototypes this upcoming winter.
This line will help get Nexarina’s name out and create some brand awareness! It is also a really great opportunity to try out the line, see the high quality and thoughtful design for yourself before committing hundreds on a jacket and pants.
Lastly, if there is one thing I have really learned throughout this business journey, it is to trust your gut, and my gut was telling me this was the right move. It’s what felt right, and I needed to follow that! 🙌🏻
Have questions about your order, or a general enquiry?